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User guide

Troubleshooting

"Device limit reached"

Remove the old computer in your panel → My computers, then sign in again.

"Offline too long"

Kalkan works offline for 72 hours. Connect to the internet once and it renews itself.

A profile does not open

Run Settings → System test. Most problems are a Chrome update (Kalkan re-verifies it) or a proxy that is down.

SmartScreen warning

Choose "More info → Run anyway" if the publisher is shown as Kalkan.