Refund policy

Last updated: 20.10.2026

Every plan can be tried free for 3 days before buying, so please test Kalkan on your own computer first.

• If the software does not work on your computer and support cannot fix it, write to [email protected] within 48 hours of the payment for a refund in the same cryptocurrency (minus network fees).
• Memberships that have been used actively, accounts closed for breaking the terms and payments older than 48 hours are not refunded.
• Overpayments are credited automatically by Cryptomus; underpayments can be completed from the payment page.